Bartleby: Procedural and Substantive Ethics in the Design of Research Ethics Systems

The lack of consent or debriefing in online research has attracted widespread public distrust. How can designers create systems to earn and maintain trust large-scale research? Procedural theories inform processes that enable individuals make decisions about their participation. Substantive focus on the normative judgments researchers participants specific studies context. Informed by these theories, we designed Bartleby, a system for eliciting views involved them. We evaluated this using it debrief thousands series observational experimental Twitter Reddit. find Bartleby addresses procedural concerns creating new opportunities study exercise autonomy. also use contribute substantive, value-driven conversations participant voice power. conclude with critical reflection strengths limitations reusable software satisfy values from both substantive ethical theories.